Petite Emerald

RETURN POLICY

(A) Returns

1. Item(s) purchased may be returned within 14 days from date of transaction, under the below conditions. Contact our customer service team to arrange a free pick up on 800EDIT (8003348) or email us at DW@byedit.com
Exchanges are not applicable.
• Item(s) must not have been worn, used, altered, or damaged and must be returned in its/their original condition along with boxes and warranty cards.
• Earrings are non-refundable and, therefore, not applicable for returns.

(B) Refunds

A refund will be done in the same payment method once it has been approved, excluding the delivery charges. If the payment was done using Tabby, your refund will be processed in accordance with Tabby's terms and conditions.

(C) Care/Use Instructions

The customer must comply with all the care/use instructions outlined in the manual where provided.
(D) Additional Terms and Conditions
Additional terms and conditions associated with any promotions run by any boutique shall be incorporated into this policy by reference. By proceeding to purchase, the customer acknowledges and accepts these as terms of the applicable promotion(s).
Customers may contact us on 800EDIT (8003348) or email us at DW@byedit.com for further information about the Return Policies.

1. FIND THE TOOL

Use the strap tool included in the bottom of your watch case for changing both leather and mesh straps. You can also use a similar, small item with a narrow point (like an earring or a needle) to change or adjust the size of your strap.

2. LOOSEN THE SPRING BAR

Use the narrow end of the tool to push the spring bar through the hole from the side of the lug. When pushed, the spring bar will loosen from the hole and can easily be detached from the other lug.

3. REMOVE THE STRAP

Detach the strap from the watch and remove the spring bar from inside the strap. The same bar will be used to attach the new strap.

4. PUSH THE SPRING BAR INSIDE THE LUG

To attach a leather or a mesh strap, push the spring bar through the hole in the watch strap until both ends are visible (skip this step for NATO straps)

5. ATTACH THE NEW STRAP

Place one end of the spring bar in the hole in one lug and push the other end into the hole in the second lug to attach the strap.

To attach a NATO strap, start at the top of the watch case and insert the long part of the strap from the front of the watch to the back through the opening between the watch case and the spring bar. Pull the strap and insert it from back to front through the opening at the bottom of the case. Slide the case to the middle of the strap.